NOTICE OF TEMPORARY SERVICE INTERRUPTION DURING IVB’s SYSTEM UPGRADE

Dear Valued Customer,

Indovina Bank Limited (IVB) would like to sincerely thank customer for trusting in using products and services and accompanying IVB during the last time.

In order to improve service quality, IVB would like to inform you about IVB’s system upgrade and the temporarily service interruption in a short time as follows:

Affected service: Call Center 24/7

Affected time: from 11:30 PM on 26/12/2023 (Tuesday) to 00:30 AM on 27/12/2023 (Wednesday).

During interruption period, Customer can contact via email support@indovinabank.com.vn for support.

After the mentioned interruption time, IVB’s Call Center 24/7 will be operated normally.

IVB sincerely apologizes for any inconvenience during the system upgrade (if any).

We are looking forward to receiving your sympathy.

For more information, please contact Hotline 1900 588879 or via email support@indovinabank.com.vn for support.

Best regards,

Tool & Support

We are ready to help you.