Set up Biometric Authentication for Safe Online Transactions!
From July 1, 2024, according to Decision No. 2345/QD-NHNN of the State Bank of Vietnam, IVB would like to announce the application of facial biometric authentication for online transactions. This is a new step to ensure the safety of customers, avoiding fraud and property appropriation by thieves.
Transactions Require Biometric Authentication
|
Transaction Type |
Transaction Value |
|
Transactions worth over |
10 million/time |
|
Transactions have a total daily value of over |
20 million/day |
|
Cumulative invoice payment transactions worth over |
100 million VND/day |
|
First transaction on IVB Mobile banking application |
|
|
Switch the phone device you use and make your first transaction on the new device |
Convenient ways to register for biometric authentication.
|
Target customers |
Using IVB Mobile Banking App |
At the transaction counter |
|
Customers are Vietnamese |
-Using a chip-embedded Citizen Identification Card - Phones (iOS version 13.2 or later, and ANDROID version 6.0 or later) that support chip reading (NFC communication) - Install/update IVB Mobile Banking application to the latest version. - Follow the instructions when logging into IVB Mobile Banking, or instructions here |
Prepare a citizen identification card with a chip. Tellers assist customers at the counter. |
|
Customers are foreigners |
|
Prepare passport, Visa (if any) Tellers assist customers at the counter |
Contact us:
• IVB Bank branches/transaction offices nationwide
• Customer Support Hotline: 1900 558 879
• Email: support@indovinabank.com.vn
• Website: www.indovinabank.com.vn
Let's experience the safest and most convenient service together with IVB Bank.
IVB is always ready to support customers.
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從2024年7月1日起,安全網上交易的生物識別技術認證設定！
從2024年7月1日起，依賴越南國家銀行的第2345/QĐ-NHNN代號裁定，世越銀行（IVB）正式通知將為網上交易引入面部識別的生物識別技術認證。為了確保賓客之交易安全，防止無法分子欺詐和盜竊資產的全新舉措。
需要生物識別技術認證的交易
|
交易類型 |
交易金額 |
|
單筆交易金額超過 |
1000萬越南盾 |
|
單日總交易金額超過 |
2000萬越南盾 |
|
單日累計支付帳單金額超過 |
1億越南盾 |
|
在IVB Mobile Banking應用程式上的首次交易 |
|
|
變更手機設備並在新設備上首次交易 |
便捷生物識別技術認證註冊之各類方式：
|
顧客 |
使用 IVB Mobile Banking 應用程式 |
|
|
越南客戶 |
必用芯片的身份證。 支援晶片讀取（NFC通訊）的手機（iOS版本13.2或更高版本，ANDROID版本6.0或更高版本） 安裝/更新IVB手機銀行應用程式至最新版本 請按照登入 IVB 手機銀行時的說明或此處的說明進行操作。(LINK) |
必用芯片的身份證 櫃檯交易職員所會協助客戶 |
|
外國客戶 |
必用護照和簽證（如有） 櫃檯交易職員所會協助客戶 |
請保持聯絡：
- 世越銀行(IVB)所全國分行與交易室
- 客戶支持熱線：1900 558 879
- 電子郵件：support@indovinabank.com.vn
- 網站：www.indovinabank.com.vn
讓我們一起體驗世越銀行(IVB)最安全便捷的服務。
IVB保持賓客提供支援！
